Return Policy

RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within 3 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at customerservice.aloffroad@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: AL Offroad Products Attn: Returns RMA #4559 Co Rd 22002 Greenville, TX 75402 United States Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least four 4-5 business days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. Please Note ● A 10% restocking fee will be charged for all returns in excess of $60.00.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:903 413 5096 customerservice.aloffroad@gmail.com